Nathan SpinettiWorkhuman Web Assistant
I developed an AI chatbot with a Next.js/TypeScript frontend, creating a seamless and interactive user experience. The AWS backend, built with Python and Node.js, automatically updates the chatbot's knowledge base weekly, ensuring it stays current. Additionally, I integrated a custom Python script to query OpenAI GPT-4o mini, enhancing responsiveness and accuracy in delivering answers.
View workTools used:
Next.js, TypeScript, AWS, Python, FAISS, Puppeteer, AWS EventBridge, OpenAI
The Challenge
The challenge was to create an AI-powered chatbot that could accurately reproduce and surface website data while linking users to relevant content from blogs and pages across the site. Our goal was to reimagine traditional site search by providing an intuitive, conversational experience that would guide users to the right information while answering any questions they might have. Additionally, the chatbot needed to dynamically update its knowledge base to keep pace with frequent content changes, including new blog posts published weekly and multiple page updates each month. Maintaining accuracy while ensuring a fast, natural, and user-friendly experience was a key focus.
The Solution
To create an engaging and effective chatbot, I designed a full-screen experience that mimics a text conversation, making it feel approachable and easy to use. Users can rotate through suggested prompts to help guide their journey, making discovery more intuitive. The chatbot retains session context, allowing users to refer back to previous answers during their interaction. I integrated Puppeteer and FAISS for automated web crawling and indexing, ensuring the chatbot always pulls from the latest website content. OpenAI GPT-4o mini is used to process queries and return precise, site-specific answers seamlessly. This resulted in a highly responsive, accurate, and user-friendly AI assistant that serves as a more intuitive alternative to traditional search, providing users with direct pathways to relevant content while maintaining an interactive experience.
